Frequently Asked Questions

Our Services

We at Trilogy Health Care value your time, we have a few commonly asked questions answered below

Home health is designed to help you recover in the comfort of your home through rehabilitation and skilled nursing services. Home health must be ordered by your physician when he or she determines your condition requires you to remain in the home for rehab and recovery. 

The difference between home health and personal home care assistance is the necessity for skilled services. Home health care requires skilled services that would come from a physician’s order. This includes things like registered nurses.

Personal care assistance involves unskilled services that are typically paid for through private pay (not paid by insurance). These services include help around the house, transportation, bathing and some light meal preparation.

Call us and we will be able to answer your questions and discuss what home health care services are, how you may benefit from the services, how are services ordered and paid for and who qualifies for home health services.

  • Have you been diagnosed with a new illness?
  • Has your medication recently changed?
  • Has your medical condition recently changed?
  • Do you require skilled nursing services or home medical equipment?
  • Would you rather be cared for at home?
  • Have you been hospitalized recently?
  • Do you feel you’re at risk for a fall?

Home health is covered 100% by Medicare, and we accept most forms of insurance. Part of the admission process includes verification of insurance. We can help answer your financial and insurance questions.

Many people remain very independent as they age, even through injury and illness. But if you think someone could benefit from personal home care or senior care services, here are some things to look for:

  • Is the house tidy?
  • Are there adequate groceries (not just frozen dinners)?
  • Have you noticed any weight loss?
  • Has personal hygiene declined?
  • Does the person seem lonely or withdrawn?
  • Are there any concerns with memory?

Transportation, especially to medical appointments and procedures, is a popular home care service. It can often be arranged in a few hours, but the more notice given is always better. A regular planned schedule can be set up, or the caregiver can be used on an “as needed” basis.

Yes, we do. We first arrange a meeting with the family to conduct a thorough assessment and develop a plan of care. This is not only to fully understand what activities or senior care services are needed, but also to get a sense of what kind of personality might best suit him or her. After this is completed, we will match the person with a caregiver. If at any time you would like to change your caregiver, this can easily be arranged.

This is a great question because veteran’s benefits are severely underused. Contact your local VA to learn more about the “Aid and Attendance” program that covers in-home senior care services. There are also several non-profits that work with veterans to process their claims. VA benefits are not automatically given; they must be applied for, and recipients must meet certain requirements.

Veterans with spouses could receive over $23,000 annually toward personal home care assistance, assisted living or nursing home care. Spouses of deceased veterans may be eligible for over $12,000 annually.

Don't see your question answered?

Our office team will be able to assist you and your family with the care and support you deserve. Please don’t hesitate to reach out to us by telephone or email.

    For more information call us today

    (678) 267-0849
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    103 Arbor Creek Way
    Dallas, GA 30157

    contact@trilogyhcatl.com